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Policies

Gel Nails

It is important to remember that your nails are your jewels, not your tools. Look after them all year round with our outstanding selection of nail treatments and enhancements.

At WellGel Nailz & Beauty, in Cambridge, our specialists carry out an array of nail treatments for our clients.

Please note that we require a parental consultation and written consent before treating customers under the age of 16.

Magpie Gel Polish

Say goodbye to chips, smudges, and drying time and say hello to the high shine Gel Polish. “Performs like Gel, comes in an array of colours and wears flawlessly and is removed in minutes.

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Builder Gel

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Kind words from my clients

Mechelle is wonderful and she truly cares about her customers and the work she does. It’s a bit tough to find that in this area, so she is a breath of fresh air! Love the work she did on my nails - will be sticking with her as long as I’m in the area!
GC
My nails are fabulous Mechelle is so lovely, we chat loads she always makes me feel comfortable.
TS
Beautiful nails expertly painted - gorgeous colours to choose from too. I even had a little touch of foil - not like me to go mad, but surprised how much I love it!! Thoroughly pleased with these little treasures, as always.
MH
Amazing service and loved my nails afterwords. Best manicure I have had in Cambridge.
LW
Great experience! Mechelle is really helpful when choosing colours and very knowledgeable. I’m really happy with my nails.
JS
Fantastic service as usual. I would never have chosen the colour combo Orange and Pink but I love it! I am grateful that Mechelle always pushes me out of my comfort zone (especially when I can't think about what I want!)
CJ
Had my gel nails done today by the lovely Mechelle for the 1st time..she is so welcoming and makes you feel so comfortable in her beatiful abode..my nails are gorgeous..she has done a fantastic job thankyou!
MW
Mechelle always does a lovely job, taking her time until she's happy with each step in removing, prepping and gelling my nails. She's lovely to chat with and always knows the colour I'm after even if I don't!
BG
Had my first experience of gel nails today by the wonderful Mechelle. She helped me pick out the colours and glitters that would match perfectly and the conversation flowed making me feel relaxed throughout. I can't wait to go back. I absolutely love my nails!
CH
Lovely relaxed atmosphere, high quality finish with great attention to detail. Thank you.
AB
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Salon Policies & Protocols

Booking fee is 50% of the treatment cost, Subject to a minimum non-refundable booking fee of £30. to secure all appointments

If Unwell, please Cancel 48 hours Prior to your appointment

No Children to attend app

A non-refundable booking fee is required to secure all appointments.

The booking fee is 50% of the treatment cost, subject to a minimum non-refundable booking fee of £30.

Treatments under £30 full payment is required.

Treatments £30-60 requires a £30 non refundable booking fee.

Treatments over £60 requires 50% of the scheduled treatment cost.

Payment must be made within 1 hour of booking by BACS or cash. The payment details are on the email booking confirmation, please check this. 

Your appointment is not confirmed until the payment has been received. The booking fee will be deducted off the scheduled treatment balance

Appointments outside normal working hours are subject to an additional premium charge.

I understand that sometimes things change and you need to cancel or reschedule your appointment. 

To avoid a cancellation charge please give us 48-hour notice prior to your appointment.

Appointments cancelled with less than 48 hours notice will be will incur a charge of 100% of the scheduled treatment cost.

If you arrive more than 15 minutes late your appointment may need to be shortened or cancelled. You will still be responsible for 100% of the scheduled treatment cost.

If you fail to attend your appointment without notice, you will be charged 100% of the scheduled treatment cost. No future appointments can be booked in until the outstanding balance has been paid.

Any cancellation or no show charges are payable immediately by BACS or cash, . Cheques are not accepted.

This policy is also applies if you need to cancel due to illness or any other unforeseen circumstances. As a small business, late minute cancellations mean I am often unable to fill the appointment time at short notice This is my job not just a hobby thank you for your understanding and respecting my time and business.

I kindly ask clients to attend alone due to the size of my studio room . As well as  health & safety and insurance purposes. Children are not permitted at appointments.  I want to provide you a relaxed calm, uninterrupted environment for you during your ‘me time’ experience.

thank you for your understanding and cooperation.