A non-refundable booking fee is required to secure all appointments.

The booking fee is 50% of the treatment cost, subject to a minimum non-refundable booking fee of £30.

Treatments under £30 full payment is required.

Treatments £30-60 requires a £30 non refundable booking fee.

Treatments over £60 requires 50% of the scheduled treatment cost.

Payment must be made within 1 hour of booking by BACS or cash. The payment details are on the email booking confirmation, please check this. 

Your appointment is not confirmed until the payment has been received. The booking fee will be deducted off the scheduled treatment balance

Appointments outside normal working hours are subject to an additional premium charge.

I understand that sometimes things change and you need to cancel or reschedule your appointment. 

To avoid a cancellation charge please give us 48-hour notice prior to your appointment.

Appointments cancelled with less than 48 hours notice will be will incur a charge of 100% of the scheduled treatment cost.

If you arrive more than 15 minutes late your appointment may need to be shortened or cancelled. You will still be responsible for 100% of the scheduled treatment cost.

If you fail to attend your appointment without notice, you will be charged 100% of the scheduled treatment cost. No future appointments can be booked in until the outstanding balance has been paid.

Any cancellation or no show charges are payable immediately by BACS or cash, . Cheques are not accepted.

This policy is also applies if you need to cancel due to illness or any other unforeseen circumstances. As a small business, late minute cancellations mean I am often unable to fill the appointment time at short notice This is my job not just a hobby thank you for your understanding and respecting my time and business.

I kindly ask clients to attend alone due to the size of my studio room . As well as  health & safety and insurance purposes. Children are not permitted at appointments.  I want to provide you a relaxed calm, uninterrupted environment for you during your ‘me time’ experience.

thank you for your understanding and cooperation.